Shipping policy

Shipping Policy

Last updated: October 24, 2026

Everything below explains how purchases from www.sweattacos.shop — the store run by Sweat Cosmetics Inc. — travel from our warehouse to your address. For personal help with any delivery, email marceloidsoli@outlook.com with your order number and we will respond within 24–48 business hours.

When Orders Leave Us: 2–3 Business Days

Once your payment clears, your items are pulled, checked, packed, and collected by the carrier within 2–3 business days — Monday through Friday, excluding U.S. public holidays. Each dispatch generates an email from us, so you always know when an order is on the road. During major sale events, packing can occasionally stretch a day or two longer; we notify you by email if it does.

When Orders Reach You: Typically 20–45 Days

After handoff to the carrier, transit runs about:

  • United States — 20 to 35 days
  • United Kingdom — 20 to 40 days
  • Everywhere else we ship — 25 to 45 days

Estimates account for normal carrier schedules and border processing; they are not delivery guarantees. Peak seasons and customs backlogs can nudge a parcel toward the upper end. Past your window and still waiting? That is the moment to write to us — see "If a Parcel Disappears" below.

What Shipping Costs

Orders above $30.00 USD ship free — always, automatically, with no promo code. Below that threshold, a standard shipping fee applies and is itemized at checkout before you confirm payment. There are no fuel surcharges, residential surcharges, or Saturday-delivery fees added afterward.

Import Duties and Taxes: Zero for You

Some international sellers deliver a second bill for customs duties, import VAT, or brokerage fees. We never do. Every border charge on a sweattacos order is prepaid by us, in every destination country. The number you approve at checkout is the only number you will ever be asked for.

Tracking Numbers

Every dispatched parcel carries a tracking number, and yours is one email away: write to marceloidsoli@outlook.com, mention your order number, and we will reply with the tracking number within 24–48 hours (business days). Enter it on the carrier's website to see where your parcel is and its expected delivery date.

If a Parcel Disappears or Arrives Hurt

Missing parcel. Tracking frozen for an unusually long stretch, or your regional window more than 7 days overdue? Email us. We immediately open an investigation with the carrier. If the parcel cannot be located, you choose the remedy: a free reshipment of your order or a complete refund. The risk of a courier losing a package is ours, not yours.

Damaged parcel. Photograph the damaged goods and the outer box and send the images to us within 7 days of delivery. A replacement ships free — no forms, no fees, no argument.

Changing or Cancelling an Order

Mistyped your address, or changed your mind? Email marceloidsoli@outlook.com within 12 hours of placing the order. If the parcel has not left us yet, we will correct the address or cancel outright with a full refund. After dispatch, the 30-day free return process takes over.

Orders That Travel in More Than One Box

To avoid holding your whole order hostage to one slow item, multi-item orders sometimes ship in separate parcels. Each parcel has its own tracking number (available the same way), and the remaining boxes normally follow within days of the first.

Still Wondering About a Delivery?

  • Email: marceloidsoli@outlook.com — please include your order number
  • Store: sweattacos, operated by Sweat Cosmetics Inc.
  • Address: 1820 S Steele St, Denver, CO 80210, United States
  • Website: https://sweattacos.shop